NexGen collects information about you when you access our website, register and use our web based applications, and other online products and services (our “Services”). These Services are provided by NexGen Technology Limited.
Sources of Information
1. Information Provided by You Directly
We collect information you provide directly to us, such as when you register an account with us or when you modify you account details post registration, when you request an on-demand delivery services, or when you contact us. This information may include: name, email, phone number, address, company name, company address, payment details, delivery notes, customer/delivery recipient information and other information you choose to provide.
2. Information We Collect Through Your Use of Our Services
When you use our Services, we collect information about you including the followings:
a. Transaction Information: We collect details of the transactions related to your use of our Services, including the types of items delivered, the weight/dimension of the items delivered, date and time the service was provided, amount charged, distance traveled, and other related transaction details. Additionally, if someone uses your promo code, we may associate your name with that person.
c. Device Information: We may collect information about your electronic device (computer, tablets, mobile device, etc), including, for example, the hardware model, operating system and version, software and file names and version, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and network information.
d. Log Information: When you interact with our Services, we collect server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with our Services.
3. Information Protection
We implement a variety of security measures to maintain the safety of the information collected about you, which may include (but not limited to): SSL certificate signing, TLS encryption, and hashed password storage.
Sharing of Information
We do not sell, trade, or otherwise transfer to outside parties the information we collect about you.
Analytics and Advertising Services Provided by Others
We do use certain cookies (such as Google Analytics’ cookies) and other similar technologies. The cookies used are for the purpose of enabling you to use the service (for example to enable you to complete a registration or access information) and for us to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to disable cookies (through your browser or device settings) although you should be aware that this may prevent you from being able to use all parts of our Services.
Changes to the Statement
Our Privacy Statement may change from time to time. We will notify you of any significant changes to the Statement via our Services or other means, including emails. Your continued use of the Services after such notice constitutes your consent to the changes.